Pay: $60000 per year - $60000 per year

At Great Wolf, the Food Outlet Manager leads the daily operations of a food outlet and ensures areas are kept in a clean and orderly condition. The Manager is responsible for standards' establishment, staff training, schedule/resource coordination, workflow inspection, inventory maintenance and equipment supplies.

Join our Pack:

Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives

Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training

Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits:

Medical, Dental, and Vision insurance

Health savings account

Telehealth resources

Life insurance

401K with employer match

Paid vacation time off

Paid parental leave

Essential Duties & Responsibilities

• Responsible for training and developing of staff for potential career advancement, providing feedback, and making personnel related decisions
• Ensures staff are scheduled effectively to maximize customer satisfaction and financial objectives are met
• Responsible for performance reviews, investigations, discipline, salary planning, and all other staff related functions
• Point of contact for customer escalations and ensuring issues are resolved consistent with Great Wolf policies
• Responsible for interaction with customers to take food and beverage orders, process via Point of Sale system, and preparing customer orders
• Ensures balance of registers and daily reporting of financials
• Maintains food and beverage readiness by notifying employees of service standards, ensuring adequate supply and food inventory levels, and keeping equipment operating by troubleshooting, maintenance, and/or calling for repair

Basic Qualifications & Skills

• High School diploma or equivalent experience
• 1+ year supervisory experience in a food/restaurant setting
• Demonstrated ability to effectively resolve conflict
• Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed

Desired Qualifications & Traits

• Thorough understanding of sanitation related skills and experience taking precautions to ensure clean food environment
• Excellent customer service skills
• Positive attitude

Physical Requirements

• Ability to lift 30 lbs.
• Ability to stand/sit for long periods of time
• Ability to bend, stretch and twist

Application Instructions

We are hiring immediately, with relocation packages available. Click on Apply Now or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step.